Please click here to view the Covid-19 specific appendix to the Behaviour and Rewards Policy.
Please note: During the coronavirus pandemic, the Department for Education does not expect schools to handle new or existing complaints while they are closed. We will however, maintain communication with parents and pupils where possible in line with the advice from Public Health England regarding social distancing. Complaints can be considered once the government confirms that schools can safely reopen and resume normal procedures. For more information regarding school complaints, complainants should contact the DfE. If you are concerned a child may be at risk please contact us immediately so we can inform the Local Authority or call the police on 101 if necessary. Alternatively please visit the NSPCC helpline to report a concern https://www.nspcc.org.uk/keeping-children-safe/our-services/nspcc-helpline/.
Update regarding proposed changes to regulations for appeals in 2020 as a result of COVID-19:
Please note that subject to parliamentary approval, the DfE’s new regulations for appeals, which will be in force until 31 January 2021, will if passed:
- Disapply the requirement that appeals panels must be held in person.
- Give flexibility for panel hearings to take place either in person, by telephone, by video conference, or through a paper-based appeal where all parties can make representations in writing.
- Relax the rules to make it permissible for panels to continue with and conclude appeals as a panel of two if one of the three panel members withdraws temporarily or permanently.
- Amend the deadlines relating to appeals for the time that the new regulations are in force – any new or revised deadlines must be reasonable and at least 28 days from the date a notification of refusal of a school place was received by the appellant.
Durham Diocesan MAT policies can be accessed here